Frequently Asked Questions

ACCOUNT

Do I need to open an account on Vishyam in order to Buy, Rent and Bid?

You can either register on the website with your email id or you can make a purchase from the website as a guest

How to open an account on Vishyam?

Click on the top right hand side Log in/Register button and on opening, Register with your email ID, password and mobile no.

How do I Login on Vishyam?

Click on top right hand side Login section and enter your mobile no. or email id along with your password and click on Login

How can I change my password?

From My Account, go to Account Details section and fill your current password, new password and confirm the new password and click on save changes

I have forgotten my password. What should I do?

In case you have forgotten your password, just click on login section and then go to Forgot. Put your Username or email and click Reset password. You will receive a password reset link in your mail through which you can set your new password

ORDER

How do I place an order for any New Product?

  1. Select product(s), add them to your cart and proceed to checkout
  2. Create an account on Vishyam
  3. Login to your account using your email/mobile no. and password
  4. Choose your preferred payment method and place your order
  5. Your order will be delivered at your doorstep on time

How do I Rent a product ?

  1. Choose your required product(s)
  2. Check the Pricing info for your product
  3. Choose your Rental Duration and click on Book Now
  4. View Your Cart and Proceed To Checkout
  5. Place your order and wait for order confirmation
  6. Go to My Account and upload your KYC in ACCOUNT VERIFICATION SECTION
  7. Your order will be verified and delivered before your rental starting date

How do I participate for used product in the Buy & Sell Used Products platform?

  1. Choose your required product(s)
  2. Enter your bid amount and place your Bid
  3. You can also buy the product directly by paying the Buy Now price
  4. There is no hassle. You will receive bidding status updates via mail. The highest bidder wins the deal
  5. After winning, a payment completion link will be sent via mail or You can also complete your purchase by logging into your Vishyam Account
  6. Your order will be processed, verified and delivered at your doorstep on time

PAYMENTS

How do I pay for a Vishyam purchase?

Vishyam offers you multiple payment methods. Whatever your online mode of payment is, you can be rest assured that Vishyam’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking or Cash on Delivery to make your purchase from Vishyam. Vishyam also accepts payments made using credit/debit cards issued in India.

Are there any hidden charges when I make a purchase on Vishyam?

There are NO hidden charges when you make a purchase on Vishyam. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay

What is Cash on Delivery?

If you are not comfortable making an online payment on Vishyam.com, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online

Can I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India

Can I use my bank’s Internet Banking feature to make a payment?

Yes. Vishyam offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction

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